Effective Date: Updated for 2025/2026
1. Business Scope & Eligibility
- Age Restriction: Strictly for adults aged 18 and above.
- Lawful Use: All items are sold for personal adult consumption in accordance with applicable regional rules.
- Fulfilment: Orders are dispatched via same-day local courier or express nationwide shipping upon payment verification.
2. Product Authenticity & Returns
- Authenticity: All batches are direct imports from certified manufacturing facilities in Thailand.
- Hygiene & Safety: For health standards, opened or unsealed vape cartridges cannot be returned or refunded.
- Defects: If a package arrives damaged in transit, report via WhatsApp within 24 hours of receipt.
3. Payment Methods & Security
- We support DuitNow instant QR, direct bank transfer, Touch 'n Go, Cash on Collection (KL/JB), and USDT (TRC20).
- We never request banking passwords, account PINs, or one-time verification codes (OTPs).
4. Customer Privacy Policy
- Customer contact and address details are collected exclusively to arrange parcel dispatch.
- We do not sell, rent, or distribute personal customer data to advertising brokers.